At Riley Marketing, we are committed to delivering high-quality pet toys and storage products that meet your expectations. This Warranty Policy outlines the terms and conditions for warranties provided on eligible items purchased through our store.

1. Warranty Coverage

We offer a 1-year limited warranty on most storage bins and select pet toys, unless otherwise stated on the product page. This warranty covers manufacturing defects and issues arising during normal, intended use of the product.

Note: Warranty coverage may vary by product. Please check individual product pages for detailed warranty information.

2. Warranty Period

The warranty becomes effective from the date of your original purchase and remains valid for one (1) year.

3. Warranty Claims

To submit a warranty claim, follow these steps:

  • Contact Us: Reach out via email at support@rileymarketing.site or call us at +1 740 825 0772.

  • Provide Details: Include your order number, product name, a clear description of the issue, and attach photos or videos (if available).

  • Authorization: If your item qualifies, we’ll provide return instructions for product inspection, repair, or replacement.

4. Exclusions

This warranty does not cover:

  • Damage caused by misuse, abuse, or neglect

  • Normal wear and tear

  • Unauthorized repairs or product alterations

  • Products purchased from non-authorized sellers or third-party platforms

  • Cosmetic imperfections that do not affect product function

5. Limitation of Liability

Riley Marketing‘s liability is limited solely to the repair or replacement of the defective item. We are not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

6. Contact Information

If you have questions or need support related to your warranty claim, contact us:

Riley Marketing
📍 Address: 342 Barbara LN, Marion, OH 43302
📧 Email: support@rileymarketing.site
📞 Phone: +1 740 825 0772